To buy in our store you must follow these
four steps:
1. COMPOSE YOUR SHOPPING CART:
Firstly you must choose the products and
quantities to buy by clicking the add to
cart button.
After choosing one product, you have the "continue
shopping" button to come back to continue shopping in the
store and the "confirm and checkout" button to
proceed with the order.
2. LOG-IN or CREATE AN ACCOUNT:
After confirming your order with the "confirm and checkout" button
you are redirected to the identification page where you must enter your email and
password to log in (for returning clients). If it is your first
order from our website,
you must register by creating your account (with personal and delivery information).
3. CHOOSE YOUR PAYMENT
METHOD
After your identification, you must choose
between this payment ways:
- Credit/debit Card: this is a secure system
operated by our bank system.
- Paypal: You can also pay with your
card or
paypal account.
- Bank Transfer: If you decide to pay
your order by bank transfer; you will need our international
bank account number (Spanish account):
- Bank: LA CAIXA (Gran via 31, 20001 San
Sebastian - Spain)
- IBAN: ES07-2100-3664-5122-0009-3300
- bic/Swift: CAIXESBBXXX
- holder: INKANATURA import export SL
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Tip: since the European transfer harmonization,
all bank transfers within Europe are charged as if they were a
national transfer. If you are in Spain, you only need this
account number: 2100-3664-5122-0009-3300
4. CONFIRMATION:
After having decided the payment method, you
must confirm and place your order with the "place your order" button; you will be directed to the verification page; here you must check again that all the information is ok and then click the "confirm the order
button".
If you have chosen to pay by credit card you will be
redirected to the bank card's payment system. Here you must give your credit card information to our bank.
For transfer payments, please send us the voucher scanned to
accelerate the dispatching of your order.
We dispatch your order the same day or the next
one of the payment confirmation. If you have any doubt or
problem with the buying process, please contact
us
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